Allocation & Lettings Policies
At Granville, we ensure that the letting process is as efficient, fair, and thought-out as possible, adhering to our allocation policies. Our approach includes a comprehensive understanding of supported housing and general needs, while also considering crucial aspects such as our anti-social behaviour policy, data privacy policies, fire safety management, and tenancy management.
Anti-Social Behaviour Policy
Granville Community Homes aims to promote a safe and secure environment for our tenants by implementing robust allocation policies and a strong anti-social behaviour policy. We strive to prevent anti-social behaviour and instead foster a respectful culture, all while adhering to strict data privacy policies, effective fire safety management, and comprehensive tenancy management practices.
Data Privacy Notice - Residents
For details on how your information might be used as a tenant in accordance with our data privacy policies, please refer to this privacy notice, which also outlines our allocation policies, anti-social behaviour policy, fire safety management, and tenancy management practices.
Granville Community Homes Privacy Policy
For details on how your information might be used, including aspects related to our data privacy policies, allocation policies, and our anti-social behaviour policy, please refer to our privacy policy, which also covers fire safety management and tenancy management.
Safeguarding Adults
This policy outlines how we safeguard adults who may be at risk due to abuse or neglect, in alignment with our allocation policies and anti-social behaviour policy. Additionally, it ensures compliance with data privacy policies while integrating essential aspects of fire safety management and tenancy management.
Tenancy Sustainment & Support Policy
This policy outlines Granville Community Homes’ approach to tenancy sustainment and support, establishing procedures for identifying tenancies at risk, providing early intervention, and working collaboratively with managing partners and external agencies to prevent avoidable tenancy breakdown. It promotes a proportionate, resident-focused approach to addressing tenancy difficulties, ensuring consistency with our safeguarding, anti-social behaviour, rent arrears, and tenancy management policies.
Tenant Engagement & Involvement Strategy
This policy outlines information about your involvement with GCH and how we ensure you are always informed about our performance, including aspects related to our allocation policies, anti-social behaviour policy, data privacy policies, fire safety management, and tenancy management.
Asbestos Management Policy
This policy outlines how we deal with asbestos and adhere to The Control of Asbestos Regulations by setting out asbestos management plans, which are part of our allocation policies. In addition, these plans align with our anti-social behaviour policy, ensuring a safe environment for all. We also prioritize fire safety management and comply with our data privacy policies throughout the process of tenancy management.
Complaints, Suggestions, and Compliments Policy
This policy describes the best way to make a complaint or send us suggestions on how we can improve our allocation policies, address issues related to our anti-social behaviour policy, or keep us informed about the things we're doing right in areas such as data privacy policies, fire safety management, and tenancy management.
Electrical Safety Policy
This policy outlines the allocation policies that ensure we comply with the requirements for electrical safety under the Landlord and Tenant Act, while also considering our anti-social behaviour policy, data privacy policies, and fire safety management in our overall tenancy management strategy.
Fire Safety Policy
This policy outlines our fire safety management strategies, including how we identify, manage, and mitigate risks associated with fire, in alignment with our allocation policies and anti-social behaviour policy. Additionally, it adheres to our data privacy policies and supports effective tenancy management.
Gas Safety Policy
The following policy outlines our allocation policies and details how we manage and mitigate risks associated with gas fittings, appliances, and flues, while also ensuring compliance with our fire safety management and data privacy policies. Additionally, this document supports our tenancy management framework and addresses issues related to our anti-social behaviour policy.
Water Safety & Legionella Policy
This policy outlines the steps we take to implement allocation policies that prevent exposure to bacteria, such as legionella, in our water systems. Additionally, it aligns with our anti-social behaviour policy and our commitment to data privacy policies, ensuring that all safety measures, including fire safety management, are effectively integrated into our tenancy management practices.